299bte Terms & Conditions — Please Read Before Use

1 General Terms

299bteBy using our website and services, you are considered to have fully agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our platform.

These terms and conditions constitute a legally binding agreement. 299bteBy creating an account, using our services, or participating in any game, you confirm that —

• You are at least 18 years of age
• You are using the account in your own name and of your own free will
• Online gaming is legally permitted in your area of residence
• You are making this decision knowingly and voluntarily

These terms apply in both Bengali and English. In the event of any dispute, the English version shall be considered final.

2 Account Registration & Verification

299bteWhen creating an account, you must provide accurate and complete information. We reserve the right to close any account opened with false or misleading details at any time.

As part of the KYC (Know Your Customer) process, we may verify the following information —

• Copy of national ID card or passport
• Mobile Number Verification (OTP)
• Payment Method Verification
• Selfie or live photo (if required)

Withdrawal functionality may be limited until verification is complete. Please keep your information up to date at all times.

3 Deposit & Payment Policy

299bteAll deposits must be made using a payment method registered in your own name. Deposits sent through third parties will not be accepted and will be returned.

Deposit limits may apply over a given period. As part of our responsible gaming policy, you may also set your own limits at any time.

4 Withdrawal Policy

To withdraw winnings, your account must be fully verified. 299bte Withdrawals are processed in accordance with the following rules —

• Withdrawals can only be made using the same method used for the deposit (where applicable)
• Minimum withdrawal amount: BDT 500
• Usually completed within 1–5 minutes for Mobile Banking and Nagad
• Bank transfers may take 1–3 business days
• Additional time may be required if security verification is needed

299bte Any withdrawal request may be placed on hold and investigated if fraudulent or suspicious activity is detected.

5 Bonus & Promotion Terms

299bteBonuses and promotional offers are subject to specific terms and conditions. Please read the terms of each offer carefully before accepting any bonus.

General bonus terms —

• The welcome bonus is available once only, on your first deposit
• Withdrawing bonus funds typically requires meeting a 15x–30x wagering requirement
• Multiple bonuses cannot be used simultaneously (unless otherwise specified)
• Bonuses must be used within the specified time after they are credited, or they will expire
• If bonus abuse or suspicious patterns are detected, bonuses may be voided and the account suspended

6 Gaming Rules

299bteAll games are powered by a fair and automated RNG (Random Number Generator). Live Casino games are streamed directly through licensed providers.

• Game results are final and cannot be changed
• If a game is cancelled due to a technical error, the bet will be refunded
• In the event of a disconnection, game outcomes will be determined by the server record
• Using software or bots in any game is strictly prohibited
• In any game-related dispute 299bteThe decision shall be considered final

7 Prohibited Activities

The following activities 299bteThe following are strictly prohibited and will result in permanent account closure —

• Creating or operating multiple accounts
• Using a false identity or providing inaccurate information
• Creating accounts for the purpose of collecting bonuses
• Using automated bots, scripts, or software
• Colluding with other members to manipulate games
• Using the platform for money laundering or illegal financial transactions
• Exploiting system vulnerabilities or bugs for personal gain

8 Account Closure & Suspension

299bte may close or suspend an account without notice for any of the following reasons —

• If the terms are violated
• If evidence of fraud or deception is found
• If a security risk is detected
• Due to legal obligations

You may request account closure at any time by contacting our support team. You will be given the opportunity to withdraw your verified balance before the account is closed (where no restrictions apply).

9 Limitation of Liability

299bte will not be held responsible for the following —

• Losses caused by internet disconnection
• Third-party service errors or outages
• If your password is compromised due to your own negligence
• Unexpected technical failure (force majeure)

However, we always strive to keep our platform running smoothly. If you experience any issues, please notify our support team immediately.

10 Terms Update Policy

299bte reserves the right to update or modify these Terms & Conditions at any time. For significant changes, a notice will be sent via email or through the platform.

Continuing to use the platform after any changes are made will be considered your acceptance of the updated terms. Please visit this page regularly.